SimplyGoodCoffee has a single setting option, it is for Bloom. You simply switch it ON (up position) and it will work for every brew from then on. No need to watch or toggle the switch, just leave it ON. It will saturate the ground coffee in the brew basket and automatically pause the water flow allowing the proper time for the coffee to release trapped gases.

This enables the rest of the brew cycle to extract properly as expelling the natural gas from the freshly ground coffee allows the water to soak into the coffee thoroughly for better extraction. You’ll taste less bitterness and a fuller rounder flavor from the coffee.

Allowing the coffee to Bloom is a popular technique for the pour-over method of hand preparing coffee with a kettle.

The plastic parts are dishwasher safe and designed to be easily removed for this purpose. Do not place the brewer in the dishwasher, and do not submerge the brewer in water to clean.

Our main office and mailing address is 4116 116th Ave SE, Olympia, WA 98501-9523. Our staff works primarily from remote locations. Please contact us prior to visiting.

We is ship the same day as your order is placed from South Carolina, USA.

Yes. Simply visit our website to purchase or contact brew@simplygoodcoffee.com for assistance.

We offer a 100% satisfaction guarantee with refunds available for 30 days from purchase, and 2 year warrantee on quality workmanship and defects.

#4 filters, available at most grocery stores. For the best fit and filtration, fold the filter at the perforated seams, bottom and side.

Yes, 100%.

The heating element is aluminum. Our heater has thousands of hours of cycle/durability testing and years of in-use track record on many makes and models of high-quality in-home coffee makers worldwide. It was selected for these reasons.

The precision and quick heating aspects of this heater make it a modern standard that exceeds speed to temperature and temperature stability requirements, making it a perfect choice for the SimplyGoodCoffee home brewer.

SimplyGoodCoffee (as with all other quality home coffee makers) strongly recommends de-scaling your new brewer around every 100 brews. This usually becomes a 15 minute task every 3 months or so.

We recommend using Urnex or a similar coffee machine descaling solution.  Please note that de-scaler should not be confused with coffee machine cleaner which is similar but does not remove mineral scale deposits which can clog the brewer and affect its operation and the coffee taste.  De-scaler is designed to break down mineral buildup inside your coffee maker to ensure great coffee and consistent functionality.

Follow the de-scaler manufacturer instructions for use. We do not recommend using vinegar, baking soda or other household products to descale your coffee maker.  

Note: if your coffee maker is steaming more than usual or doesn’t complete a full brewing cycle, it is time to descale. 

Cold.