Love this coffee machine
"First I do love this coffee machine, The assurance program is a great idea the down side for me is you are very hard to get in touch with. I got coffee along with the filters very nice, I do not care for medium roast. The box came with one coffee bag open and chocolate melted all over the bags. I have no idea who to contact that is not in the box. . However I must say the filters are the best I have ever used and the chocolate was delicious."